MentorMatch is a mobile application that allows post-secondary students to connect with a peer mentor or someone in need of academic help from their school. It is personalized to fit each students’ needs and a space for making new friends on and off campus.

MentorMatch is designed to give users a safe space to expand and share knowledge amongst the community.

Project Duration

01/14/21 - 04/05/21
6 weeks


Human Computer Interaction
Prof. Sara Nabil

Team Members

Eva Lee
Jessie Lu
Max Sossin
Anirudha Verma
Cathy Yan

My Role

User Research
User Testing
UX Design
Visual Design


There is no platform specifically for university students that provides better access to academic help from peers.

As all team members were full-time university students, we knew the struggles of being one, and the struggles were further amplified when school moved online during the COVID pandemic. Many were cut from their network of peers and asking a quick question for the professor wouldn’t be possible without booking an appointment separately. Getting academic help has never been so difficult.


The competition had NO aspect on providing specific help needed by post-secondary students relying on an online setting.

I wanted to explore what is currently successful on the market and what can be improved. I suggested to create a competitive analysis, so we could effectively reflect the best in our design. This exploration would lead us to analyze the three most popular tutoring applications that is on the market. I found that almost none of them had this aspect of specifically providing help that university students actually need.


- most popular
- courses offered are too general


- nice user interface
- lack of reliability
- concern over scamming

Chegg Tutors

- fixed pricing
- personalized dashboard
- too pricey for students


Our interviewees showed that they understand much more effectively through people who can directly relate with their struggles.

Next, we wanted to learn more about other experiences and how we can leverage them to cater towards a product that reflects our target audience’s needs. We interviewed 5 post-secondary students, ages around 18-25, who are currently attending various universities in Canada through an online-meet.


  1. Tell me about your most stressful time when school moved online.
  2. How did you get through difficult times of the school semester?
  3. How did you go about making new friends during this time?
  4. Who do you usually go to if you are in desperate need of school help and why?
  5. What would you say is the biggest difference between online-learning and in-person learning?

Through analyzing our user interviews, the team came up with 3 main themes that ultimately all tie in together to promote the sense of accessibility when it came to getting academic help.


With our findings, we can confidently categorize our audience into two main user groups:

  1. Students as Mentees
  2. Students as Mentors

Overall, from our interviews and findings, I prompted the team to come up with some areas of challenge. And together, we used turned these challenges to opportunities for design. The questions for design we came up with were:


One of my team members and I created a set of low-fidelity and high-fidelity prototypes for the mobile app in Figma.


Our interviewees showed that they understand much more effectively through people who can directly relate with their struggles.

We iterated and tested 3 times while building upon suggestions of the previous design given by our testers.

Users felt colours were too dull, text input is hard to differentiate, lack of error prevention
Lively colours in UI, icons and text input box for accessibility, help recognize errors + offer solution
Wording too similar, "Search" is ambiguously interpreted, nowhere to find latest activity
Changed wording for clearer system state, added "Notifications" page, exploration in visual design


The final product


If there was more time...

Now looking back on my project, if we had more time, we could definitely further explore a way to make it fun for users to match. Some discussions we had after reflecting on this included maybe incorporating a swiping system that is often used in dating apps, but ultimately this might lead users to stray off of the intended purpose. So this one could be explored a bit more... I also personally wanted to look more into was adding some flexibility within the app based off of your personality type. And lastly, since all of my group members and I are computer science majors, it would be super cool if we could code this up and make it the real deal. I think it would be really interesting to see that come alive as well.

Check out my other work!


© Cathy Yan 2023 | Designer | cathyyan604@gmail.com